Tom Beard

Tom Beard

Setup or Cancel a Direct Debit mandate

Direct Debit payments offer a quick, safe and easy way to manage regular payments and ensure that your account is always up to date. With Direct Debit, you’re always in control and your payments are covered by the Direct Debit…

Email Authentication – SPF & DKIM records

Setting up email authentication for your domain name is important. It helps ensure that your emails reach their intended recipients, reduces the likelihood of them being flagged as spam and mitigates against spoofing attacks (people sending emails that look like…

Add or Update a Payment Card

You can update, delete, or add a new payment card to your Public Internet account at any time via our customer portal. In the Payment Card section of the screen you’ll see details of any card that’s currently associated with…

Downloading Invoices, Statements and Receipts

Our customer portal is the quickest and easiest way to access all of your invoices and statements, anytime. Statements If you’d like to view your transactions in a more analytically friendly format, you can also click the CSV Export button,…

Accessing your account

Your Public Internet account is always available via our customer portal and is the quickest and easiest way to make changes to your account. You can access our customer portal anytime: Your username will have been emailed to you when…

DNS Server Settings

The Domain Name System (DNS) works like the yellow pages of the Internet. When you type a domain name such as public-internet.co.uk or google.com into your web browser, a DNS server is responsible for looking up the IP address for…

Technicolor TG588v2 – FTTC Setup

This article describes how to set up your Technicolor TG588v2 Wireless Router for use with your Public Internet FTTC (Fibre Optic) Broadband service. Please note that your router will have been shipped ready for use with your broadband service and…