Choosing the Right Internet Connection
A plain-English guide to full fibre, part fibre and leased lines for your business.
The right connection depends on how your business works, not on the biggest number. Here’s a plain-English guide to the options. If you’d rather we recommend something for you, send us a quick enquiry and we’ll do the work.
The Three Questions That Matter
1. What would a day offline cost you? If you could cope, business broadband with standard care is fine. If you’d stop trading, you need faster fault fixes, a backup connection, or both.
2. How many people work at the same time, and what do they do? Email and cloud apps need far less than video calls, large files or cloud backups. Uploads matter as much as downloads for video calls and backups.
3. Where are you heading? If you’re planning to grow, take on more sites or move your phones online, tell us. We’ll make sure what you buy now won’t hold you back, and that the next step up is straightforward.
Your Options
| Connect Full Fibre | Connect Fibre | Ethernet Leased Line | |
|---|---|---|---|
| Connection type | Full fibre: fibre all the way to your building | Part fibre: fibre to the street cabinet, then your existing copper line | A dedicated fibre line just for your business |
| Speed | Up to 1Gbps download, up to 115Mbps upload | Up to 80Mbps download, up to 20Mbps upload, depending on distance from the cabinet | The same speed in both directions, guaranteed |
| If something goes wrong | Fixed according to your care level; faster options available | Fixed according to your care level [confirm] | 4-hour fix |
| Backup connection | Not included | Not included | Included as standard |
| Price | From £37 a month | From [£ confirm] a month | From £250 a month |
| Best for | Most small and medium offices | Addresses without full fibre yet | Businesses that can’t afford downtime, or need big uploads |
Connect Full Fibre
The right choice for most small and medium businesses. It’s fast, reliable, and with Enhanced or Critical Care you get round-the-clock fault fixes. See Connect Full Fibre plans
Connect Fibre
Can’t get full fibre yet? Our Connect Fibre plans run over your existing line and don’t need a phone line. They’re a sensible choice until full fibre reaches you, and we’ll help you upgrade when it does. See Connect Fibre plans
Ethernet Leased Line
For businesses where downtime directly costs money, or where you’re sending as much data as you receive. About leased lines
Still on a Traditional Phone Line?
The old copper phone network closes on 31 January 2027. Find out what to do
Let Us Recommend the Right Connection
We’ve been helping UK businesses get connected for 20 years. Tell us how you work and we’ll recommend the right connection, explain it in plain English and give you a fixed price. We reply to every enquiry within one business day.