Traditional phone lines stop working after 31 January 2027. Phones are the obvious thing to check, but other equipment often uses a phone line too. Work through this list, then send us an enquiry about anything you’re not sure of.
Step 1: Check Your Bills
Look for “line rental”, “analogue line”, “PSTN” or “ISDN” on bills from your phone or broadband provider. If you see them, at least one traditional line is still in use.
Step 2: Walk Round the Building
Tick off anything you find:
- Desk phones or a phone system plugged into a wall socket
- Fax machines
- Card payment machines with a phone cable
- Burglar or fire alarms that call a monitoring centre
- Lift emergency phones
- Door entry or intercom systems
- Franking machines that dial in for top-ups
- CCTV or building systems that dial out with alerts
Step 3: Ask Your Suppliers
For anything other than phones, ask the company that supplies or maintains it: “Will this keep working after the phone line switch-off on 31 January 2027?” Many will move it to the mobile network or your internet connection.
Step 4: Send Us an Enquiry
We can move your phone numbers, replace broadband that depends on a phone line, and help you test everything before the deadline. Send us an enquiry