Analogue landline switch-off 2027

The UK's analogue landline network (the PSTN) and ISDN are closing. After 31 January 2027, traditional phone lines and the things that rely on them stop working, and Openreach has said there will be no extension. If your business still has any, now is the time to move. We can do most of it for you, and you can keep your phone numbers.

Send an enquiry

Tell us what you have and we’ll plan your move. We reply to every enquiry within one business day.

What's changing

For decades, business phones have run over copper lines from the local telephone exchange. That network is being retired and replaced with phone services that run over your internet connection. New traditional lines haven’t been sold since September 2023. On 31 January 2027 the old network closes.

What's affected

It isn’t just phones. Anything that dials out over a traditional line will stop working, including:

Phones and fax machines on an analogue line or ISDN
Card payment machines that connect by phone line
Burglar and fire alarms that call a monitoring centre
Lift emergency phones and door entry systems
Older broadband that needs a phone line to work

Not sure what you have? Use our checklist: Is anything in your building still using a phone line?

How we move you

Tell us what you have. Send us an enquiry listing what’s on your lines and we’ll work out what needs to change.
We move your phone numbers to our hosted phone system or, if you have your own phone system, to our SIP trunks. You keep your numbers.
We sort your internet. Broadband that doesn’t need a phone line, or a leased line if you need more.
You test the rest. We’ll help you check alarms, card machines and anything else that used the old line.

Why move with us

One team for phones and internet, so there’s no finger-pointing when something goes wrong
Keep your numbers: we can move numbers from most UK providers
UK support from people who run our network, 8am to 6pm, Monday to Friday, with 24/7 emergency support
Advice, not a sales pitch: we’ll recommend what you actually need

Frequently asked questions

Will my phones stop working on 31 January 2027?

Traditional phone lines and ISDN will. Phones that already run over the internet, like our hosted phone system, aren’t affected.

Can I keep my phone number?

Yes. We can move numbers from most UK providers, and we’ll tell you before you commit if there’s a problem with any of yours.

Do I need new phones?

Not always. Many existing desk phones can be reused, or we can supply new ones.

What about my alarm or card machine?

Ask the company that supplies it whether it’s ready for digital lines. Many newer devices use the mobile network or the internet instead. Our checklist explains what to ask.

Do you still sell traditional phone lines?

No. Nobody can sell new ones now.